This product requires regular cleaning of the water tank, sink, and atomizer. It should be cleaned at least once a week when used frequently.

Unplug the power cable before cleaning.

Cleaning: Unscrew the water tank cover, pour out the water in the water tank, wipe the scale in the water tank with a soft cloth, and rinse with water for 2-3 times.

If there is scale on the surface of the sink or atomizer, you can add white vinegar, citric acid (dishwashing liquid, soapy water can also be used, but the result is not so good), then wipe it with a cotton swab or a soft cloth and rinse with clean water all over 2-3 times. Avoid cleaning liquid into the fan when cleaning

After rinsing the soft cloth in warm water below 40 °C, wipe off the stain on the surface. The mist nozzle and top cover can be directly used for clean water and dried with a soft cloth. Do not use iron wire, nylon rag, etc. Wipe the body to avoid surface scratches and damage.

Do not use thinner, toluene, acid detergent, lamp oil, alcohol or chemicals to wipe the product to avoid discoloration, deterioration or silk screen damage.

When it is not used for a long time, clean it, dry it, put all the parts into the packing box in the original packaging order, and put it in a dry place.

Alarm for lack of water under full water condition:

1. Whether the float can move normally;

2. Whether water flows out from the water tank normally;

3. Whether the water tank is in place;

4. Abnormal machine condition, excessive scale on atomized tablets or excessive impurities in water

Solution:

1. Move the floating ball to ensure no sticking;

2. Make sure water flows out from the water tank normally, and press the spring to check whether water flows out;

3. Adjust the water tank to ensure the correct positioning of the water tank mouth;

4. Clean the atomizer and replace with clean water;

5. Please contact the customer service staff.

The machine does not turn on, no breeze or fog: the power is not connected or there is a problem

Solution: Re-power on, if still can't work normally, please contact our customer service in time.

No fog or fog is small:

1. the bottom is padded with a blanket or other deformation objects, which blocks the air inlet;

2. the atomized piece has too much scale or impurities in the water;

3. the machine is abnormal

Solution:

1. Ensure that the product is placed on a flat ground or desktop, do not pad other items to prevent blockage of the air inlet;

2. Clean the atomizer and change water;

3. please contact customer service staff

Mist odor: the inside of the base is dirty or the water in the water tank is not clean.

Solution: clean the base or the inner wall of the water tank, and change water.

Leakage:

1. the water filling method is not correct; 2. the water tank is not placed flat; 3. the water tank is cracked

Solution:

1. add water through the mouth of the tank. Water inside the base needs to be completely poured out. Place the water tank properly, and then turned on again.

2. ensure that the product is placed on a flat ground or desktop, do not pad other items to prevent blockage of the air inlet;

3. if water tank or base is cracked, please contact customer service staff.

Dirt: gray marks or powder left over on the surface of furniture after use; white powder on black objects. It's mostly caused by hard water.

Solution: Use filtered water or purified water.

About the water sediment in the base: The humidifier uses ultrasonic atomizer vibration to disperse the liquid water into water mist. The water tank is just a transitional water storage tool. All the humidifier base sinks will have water. Please do not worry.

Hard Water refers to water containing more soluble calcium and magnesium compounds. Hard water does not pose a direct health hazard, but it can cause a lot of troubles in life, such as scaling on water appliances, soap and detergent cleaning efficiency.