we are sincerely in your service
We’re happy to have you as a iTvanila customer, and we want you to be 100 percent happy with your products. If you’re not completely satisfied with your purchase within 30 days for any reason, you may return your item for an exchange or full refund of the merchandise value.
All iTvanila® products have a One-year limited product warranty, valid from the date of purchase. Should your iTvanila® product have a defect in product material or workmanship within the Warranty period, iTvanila® will arrange to have your original product returned to us, and either deliver an identical or comparable replacement to you, free of charge, or apply such other remedy as described below.
Reliable, helpful and flexible, iTvanila offers basic technical support over all of our products. Buy with confidence rest assured all of your concerns will be addressed within 24 hours.
support@iTvanila.com We will reply you within 12-24 hours in the bussiness day. Thanks so much for your time and support.